Sometimes a complaint of discrimination or sexual harassment cannot be resolved through an organisation’s internal procedures. Whether you are an employer or an employee, can contact us at any stage for free and confidential information about your rights and responsibilities. We offer a free, fair and timely dispute resolution service if someone decides to make a complaint to the Commission.
An employee can lodge a complaint with the Commission at any time, regardless of other options that may have already been attempted to resolve a matter within their workplace.
The role of the Commission
The Victorian Equal Opportunity and Human Rights Commission has a responsibility under the Equal Opportunity Act 2010 to attempt to resolve complaints of discrimination and sexual harassment.
The Commission is not a tribunal or a court of law. We do not prosecute, make decisions or award compensation. Our job is to help people resolve complaints by mutual agreement.
When a complaint is lodged with the Commission, we will contact everyone involved to give them an opportunity to have their say.
The Commission will appoint an officer to gather relevant information. The officer does not take sides or act on anyone’s behalf. In some cases the officer may visit the site where the discrimination was alleged to have occurred and interview any witnesses.
The complaint may be declined if it is not supported by enough information. However, if there is evidence to support the allegations the Commission will attempt to resolve the complaint through conciliation.
If you need further assistance, contact the Commission for advice. Employer organisations or industry associations may also be able to provide support.