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Flexible work arrangements

Promoting a healthy work-life balance in your workplace will help you to retain skilled staff and boost productivity. As an employer, you also have a legal responsibility not to refuse flexible arrangements for an employee with parental or carer responsibilities, unless it is reasonable to do so in the circumstances.

Flexible work requests may include arrangements around working time, work organisation or the work environment. A change to work arrangements may occur just once or be ongoing (for a fixed or indefinite time).

Evidence shows that flexible work arrangements benefit employers, employees and their families. There are many different examples of flexible work arrangements in practice.

Related resources

Download the Best Practice Guidelines: Work and Family at the Fair Work Ombudsman site for more advice on achieving a family-friendly workplace.

The Commission also offers training for employers on how to manage flexible work arrangements effectively and has a range of publications and resources on discrimination and the law. 

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