Creating an effective human rights and equal opportunity culture has many benefits for organisations and communities. It is also an important part of the law in Victoria.
Research shows workplaces offering flexibility, valuing diversity and creating an inclusive culture are more productive, innovative and resilient. They experience fewer costs associated with stress, sickness, absenteeism, complaints and staff turnover. Clear human rights and equal opportunity policies and practices can also help your organisation reduce risk.
Research shows service quality improves when human rights are considered in the design and delivery of services. Customers and clients experience better outcomes when they are treated with respect and dignity and are empowered to participate in decisions affecting their lives. Improved customer satisfaction is also good for business.
Human rights and equal opportunity laws are powerful tools for advocates to achieve change and improve access and outcomes for clients and customers.
It’s the law!
Good practice is not just about doing the right thing and enjoying the business benefits. It’s also about meeting your responsibilities under the law. All organisations must comply with equal opportunity laws, and having staff at each level equipped to meet your organisation’s equal opportunity obligations is a key component of meeting your new positive duty. Government organisations and other public authorities must also comply with the Charter of Human Rights and Responsibilities.